Frequently Asked Questions
Should I eat before I come on the tour?
No – The 5 hour morning tour is the equivalent of having a good breakfast and lunch and the 5 hour afternoon tour of having lunch and a light meal. On the 3 hour afternoon tour we advise not to eat much before the tour but maybe have a light dinner after it.
How far do we walk during the tour?
The total distance of the tour is about 5kms on pavements and roads – with many stops and pauses. The longest stretch of walking is about 15 minutes. We also go into the Old Town (Dalt Vila) which includes a short section of steps and cobbled streets.
Can you cater for special diets?
We can cater for some, but many of the dishes we try do not have an alternative. Vegetarians can be catered for with alternatives. We can also offer soya milk for the coffee / tea. Unfortunately gluten free is not possible. Please get in touch directly with any specific questions.
Are there non-alcoholic options?
Yes. Please let us know in advance and we can offer some alternative options.
Where does the tour start from?
They start from the sailors’ statue in the port. Once you have made your booking you will be sent a map of the location.
What size is are the tour groups?
The maximum size is 8 people per tour with 1 tour guide. Minimum 4 people required for tour to go ahead (mixed booking groups).
Who is the tour suitable for?
Anyone who loves culture, history and food. Children are welcome – but please bear in mind that its 4-5 hours and they might not have the attention span to do the tour. Parents know their kids best – so we leave it to you to decide whether to bring them or not.
Are there bathrooms available?
Yes there are many places to use a bathroom on the tour.
Do they still go ahead in bad weather?
Yes we continue even in bad weather, so please wear appropriate clothing.
Can I take photos on the tour?
Yes – please take and share as many as you like!
What is the refund policy?
Once you have booked we do not offer refunds, but if you are unable to make it you are more then welcome to pass your ticket to a friend who will enjoy the tour.
What if I am late for the tour?
We will wait for you for 10 minutes and then we have to start the tour. If you ring and let us know it may be possible for you to join the tour at another location when you can.
Any other questions?
Have a question that’s not covered here? Please feel free to get in touch.